What are the benefits of using you as a travel agent?
Answer: We carefully curate all your travel needs, less admin and research for you.
Can you provide assistance while I am at a destination?
Answer: Yes, we host group trips with a Host and for Private Trips, a Host is on standby for all your needs and assistance.
How can I reach you in case of an emergency?
Answer: Calls, WhatsApp and emails. Your Host will be available virtually.
Can you suggest travel destinations?
Answer: Yes, we can suggest travel destinations only on the ones we’ve travelled to.
Have you travelled there before?
Answer: Yes, we’ve travelled to quite a few countries and we continue to travel to add into our portfolio for your safe and easy trip.
What does your agency specialize in?
Answer: All your travel needs.
What is your cancellation policy?
Answer: R3,000 deposit in non-refundable then a fee is charged based on the time of cancellation depending if flights and accommodation has been booked.
What are the travel documents that I need for this trip?
Answer: NB/ For international travel, it’s definitely a Passport.
Are there any additional costs that I need to be aware of?
Answer: All costs for things not mentioned in the itinerary.
How can I pay for the trip?
Answer: Once you book your trip, we will provide you with an invoice with banking details.
Do I need travel insurance?
Answer: Definitely, for all your international trips.
Are there any security issues to be aware of?
Answer: Depends on the country that you will be travelling to but we will always advise.
"We keep this Life in a photograph and we make these memories for ourselves“ Whether you are planning your weekend getaway, corporate travel bookings and team buildings, romantic vacation, group trips and all things travelling.
Our experienced travel team is here to curate and plan all your travel needs for you and your loved ones.
Please email us your query or contact us on 0813843598 or admin@travelnotebook.co.za and we will gladly assist.